Leadership and Communication Skills for Project Managers

Course overview

Develop the necessary skills to get the maximum performance from every member of your team. Apply the methods of leadership that are most appropriate for achieving project success. Discover which forms of leadership and communication styles are best suited to your personality. Learn techniques for resolving conflict and managing personnel issues. Gain hands-on experience in analyzing stages of team development and maximizing project team effectiveness.

Prerequisites

• A comprehensive introductory project management course such as Project Management Fundamentals (HC577S)

Audience

This course is intended for project managers interested in best practices that apply to diverse projects in multiple industries. It is especially suited for people seeking project management certification.

Course objectives

• Apply proven techniques in leading project teams
• Assess your leadership skills
• Identify and resolve conflicts by practicing communication and human resource skills
• Explain stages of team development and their pitfalls
• Identify barriers to performance on project teams and ways to overcome them
• Prepare a project communications management plan
• Effectively manage the stress inherent in all projects

Next steps

• Managing Scope, Schedule and Cost (HE538S) or Making Decisions Using Earned Value (HE539S) plus other advanced Project Management topics leading to recognition of your knowledge and skill by passing the Project Management Professional (PMP) certification appropriate to your country or region

Benefits to you

• Assess and demonstrate leadership skills and apply proven techniques in leading teams
• Identify and resolve conflicts
• Empower team members through effective communication
• Create high-performance project teams
• Evaluate different motivational approaches and effective communication techniques
• Identify the benefits of using the Myers-Briggs Type Indicator® in working with project teams

Course outline

• Define leadership and identify successful leadership practices
• Explain the hierarchy of needs
• Discuss professional responsibility in the context of leadership

Using the Meyers-Briggs Type Indicator (MBTI®)

• Review the origins of the MBTI®
• Explore the use of the MBTI® in assessing project teams
• Determine the team’s type using MBTI® scales

Effective Teams

• Delineate types of project teams
• Create a high-performing team
• Overcome barriers to project team performance

Managing Conflict and Agreement

• Define conflict and identify conflict management outcomes
• Choose a conflict resolution approach
• Explain consensus decision-making and how to manage agreement

Enhancing Communication Skills

• Define communication rules
• Conduct effective project meetings
• Establish communications planning